PinnedPublished inUX CollectiveHow to establish an initial product roadmap in 10 stepsThere is plenty of software out there to help manage the roadmap but in order to make use of that, you need the inputs. Here’s how I do it.Nov 20, 20211Nov 20, 20211
PinnedPublished inNYC DesignInnovating in Public — How Sharing Everything Maximizes OutcomesLike all companies this past year, our company suddenly became fully remote. Previously, we had offices in various geographies but this…Mar 31, 2021Mar 31, 2021
PinnedPublished inNYC DesignDesign+Sell/Build: A market-driven innovation framework for B2B2C companiesHow design connects sales and product teams to capitalize on market signal.Dec 29, 20201Dec 29, 20201
Published inNYC DesignHow to Run Engaging, Useful Meetings when Suddenly Becoming a Fully Remote WorkforceRemote meetings have become an essential part of a workflow for many enterprises over the past decade. But for some large traditional ones…Mar 19, 2020Mar 19, 2020
Published inNYC DesignExcavating Customer-facing Content Artifacts from within the EnterpriseArcheologists have a fascinating job. Their goal is to surface historical relics that help us learn something about culture and humanity.Feb 10, 2020Feb 10, 2020
Published inNYC DesignThe Agile Human Centered Design Toolkit—a set of methods to create high value, customer-first…As consumerism grows and consumer technology advances in parallel, user expectations of the services in their lives continue to increase…Feb 17, 20192Feb 17, 20192
Published inNYC DesignFinding Team Harmony by Reframing User-Centered Design as AgileTypically the largest gap between designers and developers has been in the transition from design to development. The reason is that the…Oct 23, 2018Oct 23, 2018
Published inNYC DesignFour key themes in shifting from a digital communications team to a digital product organizationOver the past couple decades, digital departments inside large organizations have steadily and organically grown. As the digital…Oct 23, 2018Oct 23, 2018
Published inNYC DesignHow We Integrated Agile and UCD in Health Care Technology DevelopmentUser Centered Design (UCD) has had challenges integrating with agile development in a large corporate environment. I’ve found that this is…Oct 10, 2018Oct 10, 2018
Published inNYC DesignRationalizing the Overlapping Journeys in Customer ExperienceThe journey has become a fairly significant idea in corporations in the past few years. Many argue that the masterful use of the concept is…Sep 30, 2018Sep 30, 2018